Privacy Policy

Quotesapp by Eleven Estudio — Last updated: April 7, 2026

1. What our app does

Quotesapp adds a customizable WhatsApp contact button to your Shopify store product pages. When a customer clicks the button, they are redirected to WhatsApp with an optional pre-filled message.

2. Data we collect

We collect and store only the following information:

We do not collect, store, or process any customer personal data. No customer information passes through our servers.

3. How customer interactions work

When a customer clicks the WhatsApp button on your store, they are redirected directly to WhatsApp (via wa.me). The conversation happens entirely within WhatsApp between the customer and the merchant. We have no access to these conversations.

4. Data storage and security

Your phone number is stored securely in a PostgreSQL database hosted on our infrastructure. Access is restricted and encrypted in transit. We do not share your data with any third parties.

5. Shopify permissions

Our app requests the following Shopify access scopes:

6. Data deletion

When you uninstall the app, your stored phone number and settings are automatically deleted from our database. The shop metafield created by the app is also removed by Shopify when the app is uninstalled.

7. Third-party services

The only third-party service involved is WhatsApp (owned by Meta Platforms, Inc.). We use their public wa.me link format to open conversations. We do not use any WhatsApp API, and no data is sent to Meta through our app.

8. Contact

If you have questions about this privacy policy or your data, contact us at support@elevenestudio.com.

9. Changes

We may update this privacy policy from time to time. Any changes will be reflected on this page with an updated date.